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Data Governance & MDM

One Governed Record for Every Product, Customer and Supplier

Golden records don't stay golden on their own. We design the match, merge, survivorship and stewardship logic that keeps them trusted, then build the pipelines that carry those records to every ERP, channel and marketplace that depends on them.

Certified on Stibo STEP,  Semarchy & Informatica
Product, customer & supplier domains
Exception-only stewardship
Fixed-fee delivery plans
Product onboarding, end to end
Live
Supplier feeds
Spreadsheets
PDF spec sheets
Images & assets
ERP extracts
Platform
Stibo STEP
Product & PIM
Semarchy xDM
Fast rollout
Informatica MDM
Enterprise 360
Golden record
Commerce storefront
ERP & order systems
Marketplaces
Analytics lakehouse
Extract
Classify
Match
Merge
Govern
3
Master domains modelled together
60%
Less manual stewardship effort
90%+
Records published without a human touch
Faster from new SKU to sellable
Where you are today

Start From the Problem You Actually Have

Master data work almost always begins with one of these six sentences. Pick the one you've said out loud this quarter.

"It takes weeks to add a new product to our channels."

Automated Product Onboarding

AI extraction reads supplier feeds, spreadsheets and PDF spec sheets, then hands structured attributes to a governed workflow. A new SKU goes from received to enriched, approved and syndicated in hours instead of weeks.

AI attribute extractionGoverned workflowAuto-syndication

"The same item exists five times, five different ways."

Duplicate & Golden-Record Remediation

We profile the real overlap across your ERPs, tune matching on the attributes that genuinely discriminate between records, and build survivorship your business can defend in an audit.

Match tuningSurvivorship designMerge lineage

"We bought an MDM platform and it's half-implemented."

Stalled Programme Recovery

We take over mid-flight builds. What the previous integrator got right, we keep. What doesn't hold up, we rework, against a re-baselined plan you can actually commit to.

Build assessmentSI transitionRe-baselined roadmap

"Every acquisition adds another product catalogue."

M&A Catalogue Consolidation

Fold acquired catalogues into one taxonomy and attribute model without disrupting ongoing operations. The legacy match engine keeps running in parallel until cutover has proved itself.

Taxonomy crosswalkParallel runPhased cutover

"Our AI initiatives keep hitting bad master data."

AI-Ready Data Foundation

Search, recommendations and agents inherit whatever your master data believes. We fix the foundation, meaning attribute coverage, lineage and trust signals, then instrument it so it stays fixed.

Attribute enrichmentLineage & trustRetrieval-ready models

"Nobody owns the data, so nothing gets decided."

Governance Operating Model

Domain ownership with names against it, a decision forum that actually closes items, and written data contracts between the systems that produce data and the ones that consume it.

Domain ownershipDecision recordsData contracts
What we deliver

MDM Built to Run Without a Human in Every Loop

Many MDM programmes stall when governance becomes a queue of manual reviews. We design for straight-through processing first, routing only genuine exceptions to a steward.

Product & Item Mastery

Taxonomy, attribute models, family and variant hierarchies, packaging levels and unit-of-measure logic that survive contact with real catalogue data.

  • Variable-depth classification
  • Family and variant modelling
  • Packaging and UOM hierarchies

Customer & Supplier 360

Hierarchy-aware party mastering across ship-to, bill-to and parent account structures with vendor equivalence resolved consistently across source systems.

  • Account and legal hierarchies
  • Vendor equivalence rules
  • Address and identifier standardisation

Match, Merge & Survivorship

Matching tuned on your own data, not a vendor default. Survivorship rules you can explain to the business and audit line by line.

  • Deterministic and probabilistic tiers
  • Explainable survivorship
  • Full merge lineage

Governance & Stewardship

Ownership, approval paths and data contracts per domain, plus a steward console that surfaces only the records your rules genuinely could not resolve.

  • Domain ownership model
  • Exception-only review queues
  • Policy and data-contract design

Syndication & Channel Publishing

Channel-specific transforms stay out of the golden record. Publish to commerce, marketplaces, ERP and partners from one source, with channel IDs written straight back.

  • Commerce and marketplace feeds
  • Channel constraint modelling
  • Two-way ID reconciliation

Data Quality & Observability

Profiling before design, not after go-live. Fill-rate, conflict and drift metrics wired into dashboards, so a regression arrives as an alert rather than a customer complaint.

  • Pre-design data profiling
  • Fill-rate and conformance scoring
  • Drift and anomaly alerting
Our differentiator

Hybrid Pod Model: Senior Engineers, AI-Accelerated

Large firms staff MDM with headcount. We staff it with a small pod of senior platform engineers, each paired with AI accelerators that absorb the volume work: Profiling, classification, attribute extraction, rule drafting, test-data generation and regression checks.

The engineer stays accountable for every rule that reaches production. The accelerator does the reading, the drafting and the repetition. That is how a 6-person pod covers ground that normally takes 20.

Anatomy of a delivery pod
Architecture
MDM solution architectIntegration lead
Build
Platform configuratorsData engineers
Domain
Data steward / BAMigration & test lead
Accelerators
Spec extractionTaxonomy crosswalkClusteringRule draftingRegression harness

Accelerators propose. Engineers approve. Nothing reaches a production rule set without a named human owner and a decision record.

Everlign AI Accelerators

The AI Toolkit Our Pods Bring on Day One

Purpose-built for master data work and proven on live client engagements, not in a demo environment. They sit alongside our platform accelerators: SchemaSense, DFCA and AskQL.

SpecExtract

Onboarding

Reads supplier PDFs, spec sheets, spreadsheets and product images, and returns structured attribute values mapped to your target model. Every value carries a confidence score and the source snippet it came from, so a steward verifies in seconds instead of retyping.

Arrow - Elements Webflow Library - BRIX Templates
unstructured supplier packs → validated attributes

TaxonomyIQ

Classification

Crosswalks legacy category structures onto a new taxonomy, proposes a leaf assignment for every SKU, and flags the nodes where classification is genuinely ambiguous. Fill-rate analysis shows which level of the hierarchy your attribute data can actually support.

Arrow - Elements Webflow Library - BRIX Templates
legacy categories → governed leaf nodes

ClusterIQ

Match & Group

Decodes manufacturer part numbers, normalises vendor names, and clusters items into product families and variant sets before they ever reach the MDM platform, so the platform materialises decisions rather than guessing at them.

Arrow - Elements Webflow Library - BRIX Templates
raw item rows → family / variant clusters

GoldenGuard

Quality

Drafts and regression-tests survivorship and validation rules against your full data set, then keeps watching published golden records for conflict, fill-rate drops and drift long after go-live.

Arrow - Elements Webflow Library - BRIX Templates
rule drafts → regression-tested policy
Where we go deep

Master Data Is an Industry Problem Before It's a Platform Problem

We concentrate on sectors where product and party data carries operational weight, where a wrong attribute means a wrong shipment rather than just a wrong report.

Supply chain & distribution

Catalogues That Span Thousands of Suppliers

Distributors carry other people's products, in other people's formats, at every packaging level. We model pack hierarchies and orderable units properly, so pricing, inventory and fulfilment all resolve to the same item.

  • Multi-supplier catalogue consolidation
  • Packaging and orderable-UOM modelling
  • GTIN, GDSN and 1WorldSync readiness
Retail & commerce

Storefronts That Need Clean Variants

Commerce platforms impose hard constraints: A fixed number of option axes and strict variant rules. We keep those constraints in the channel layer, so the golden record stays a true description of the product.

  • Family, variant and option-axis design
  • Enriched content and digital assets
  • Marketplace and partner feeds
Manufacturing

Item Masters Across Plants and ERPs

Duplicate material masters quietly inflate inventory and distort spend analysis. We unify item, material and vendor data across ERP instances without stalling plant operations during the transition.

  • Material and item master rationalisation
  • Vendor and spend data unification
  • Multi-ERP coexistence through cutover
Client stories

Governed Golden Records, Delivered

Four programmes, four industries, the same discipline: Profile first, govern the exceptions, and publish a record the business can trust.

TriMark USADistribution
Outdoor & Sport GoodsRetail
Industrial ComponentsManufacturing
Consumer Goods RetailerCPG
Client Story · Supply Chain & Distribution

TriMark USA: From Fragmented ERPs to One Source of Truth

TriMark is North America's largest foodservice design, equipment and supplies distributor. Growth by acquisition left product data spread across multiple ERPs with no single definition of an item, and a commerce roadmap that could not move until that was fixed.

The Challenge
  • Product, supplier and customer data fragmented across multiple ERP instances and acquired catalogues
  • Item numbers colliding between systems, with no source-qualified key
  • A previous integrator's build that needed honest evaluation before anything could be extended
  • Manual onboarding holding up the entire commerce channel roadmap
What We Did
  • Took over as systems integrator and re-baselined the architecture across all three master domains
  • Split the work cleanly: Normalisation and clustering upstream in the lakehouse, governance and golden-record management in Stibo STEP
  • Designed the classification taxonomy and family/variant model empirically, from profiling the live catalogue rather than from theory
  • Automated match, merge and survivorship end to end, with the incumbent engine running in parallel as a safety net through cutover
The Outcome
  • A straight-through governance pipeline publishing golden records to the commerce storefront with no manual intervention
  • Packaging and unit-of-measure logic that resolves correctly from every orderable level through to the storefront
  • Every architectural decision captured as a signed decision record, so scope and cost stayed fixed
  • A foundation ready for supplier syndication and change management in the following phase
5M+
Catalogue items profiled
3
Master domains in scope
13 ERP
2 integrated directly  ·  11 integrated through the lakehouse
1
Fixed-fee plan, held through delivery
Platforms

Master Data and Governance Technology

Platform-fluent, not platform-tied. The recommendation follows your domains, volumes and existing estate, and sometimes the right answer is the platform you already own.

Stibo Systems STEPSemarchy xDMInformatica MDMReltioProfiseeCollibraMicrosoft PurviewGreat ExpectationsSplinkWorkatoMuleSoftApache KafkaAirflowDatabricksSnowflakeMicrosoft FabricAWSAzuredbtShopifySalesforceSAPInfor M3Oracle JD Edwards1WorldSyncPythonClaudeLangChainAzure OpenAI

Showing all 29 platforms we deliver on.

How we engage

Four Stages. Each One Ends With Something You Can Use.

No twelve-week strategy phase that produces a slide deck. Every stage ships a working artefact you keep, whether or not you continue to the next one.

01Profile

See the Data as It Is

We profile your live data before designing anything: Duplicate rates, fill rates, attribute conflicts, and which fields actually discriminate between records.

2 to 3 weeks ·profiling report
02Design

Decide It Once, in Writing

Taxonomy, attribute model, match and survivorship rules, and the governance operating model, with every decision captured as a signed decision record.

4 to 6 weeks ·data model & ADRs
03Build

Ship Against Real Data

Platform configuration, upstream pipelines, integrations and outbound syndication, built in sprints with a working demo against real data every two weeks.

Sprint-based ·running pipeline
04Run

Cut Over Without Holding Your Breath

Phased cutover with the legacy engine still running in parallel, then managed stewardship and quality monitoring, or a clean handover to your team.

Ongoing ·managed or handed over
Common questions

Data Governance and MDM, Answered Plainly

Straight answers to the questions we hear before every governed-data engagement.

What's the Difference Between Data Governance and Master Data Management?

Data governance is the set of decisions, ownership and policies that define what your data should mean and who is accountable for it. Master data management is the platform and process that enforces those decisions on your core records, whether product, customer, supplier or material, and produces a single governed version of each. Governance without MDM stays theoretical. MDM without governance automates whatever rules happened to get typed in first. We deliver both together.

In three specific places. Ingestion: extracting structured attributes from supplier PDFs, spreadsheets and images that would otherwise be keyed by hand. Design: profiling catalogues, proposing taxonomy crosswalks, and drafting match and survivorship rules an engineer then reviews and tunes. Operations: monitoring published records for conflict and drift. What AI does not do is own a rule. Every rule that reaches production has a named human owner.

A pod is a small, fixed team of senior specialists, covering architect, configurators, data engineer, steward and test lead, with AI accelerators embedded in the workflow rather than bolted on afterwards. Because the accelerators absorb the volume work that normally drives headcount, a pod delivers the coverage of a much larger team. You pay for judgement, not for keystrokes.

Yes, and we do it regularly. We start by evaluating the existing build honestly: what holds up, what needs rework and what should be abandoned. You get a re-baselined plan with the reasoning behind every call, so the decision to keep or rebuild stays yours rather than becoming a black box.

It depends on your domains, data volumes and existing estate. Stibo STEP is strong where product data is deep and multi-domain governance matters. Semarchy suits fast time-to-value and iterative rollout. Informatica and Reltio fit large customer-centric estates. We're certified across the major platforms, and we'll help you determine whether the platform you already have is the right fit.

A profiling report in two to three weeks, a signed-off data model in six to nine, and a running pipeline producing golden records against real data inside the first delivery quarter. Total programme length depends on domain count and integration surface, but you should never wait a quarter to see working software.

Bring us your Messiest Data

Whether you're scoping a first MDM programme or rescuing one that stalled, we'll profile a real slice of your data and show you what a governed record looks like, before you commit to a full engagement.